.All payments are to be made directly only to Brains Hospital
.All hospitalization expense estimates will be given only by the billing department in line with the recommendation of treating consultants
.Deposits/payments are to be made in cash/demand drafts, debit & credit cards (except American Express)
.Cheques are not accepted as a form of payment, except at the time of admission
.In the duration of a patient’s stay weekly bills are to be settled on time. Or else, the hospital reserves the right to transfer the patient to the General Ward
.Foreigners and NRI’s are required to deposit photocopies of their passports and visa and other relevant documents with the hospital at the time of admission
.Medical claim forms for reimbursement will be attested by the treating doctor and billing department
.Medicines should be purchased only from the Hospital Pharmacy. Medical/surgical consumables shall be supplied by the hospital store. Purchase of medicines/surgical consumables from outside the hospital is strictly prohibited
.In case of any extra/excess medicines, kindly inform the ward-in-charge for refund of the same before discharge
.Patients are advised not to keep any valuables, jewellery or other costly items with them during their stay
.Patients/relatives are requested not to tip the staff as this is strictly prohibited
.Any employee demanding tips should be reported to the Ward In-charge or to a Medical Administrator on call
.The Management reserves discretion on the right of admission of any person or persons into the hospital premises on specific grounds, in accordance with Article 15(2) of the Indian Constitution
